Privacy Policy

Article 1 – Personal information collected

When you request information via our forms, by telephone or by email, we collect the personal information you provide (surname, first name, email address, telephone number, message content). This information is collected for the sole purpose of responding to your requests, managing the commercial relationship and informing you about our real estate services, in accordance with the regulations in force.
When you browse our website, we also automatically receive certain technical information (IP address, browser type, operating system, etc.) necessary for the proper functioning of the website.

Retention period: Data is retained only for as long as is strictly necessary for the purposes described, unless there is a legal obligation to retain it for a longer period.

Article 2 – Consent

When you provide us with your personal information by filling out the contact form, calling us by telephone, writing to us by e-mail or via instant messaging applications (e.g. WhatsApp), we assume that you consent to our collection of this information and to our use of it for this purpose only.

If we request that you provide your personal information for another reason (e.g. marketing), we will ask you directly for your consent. (e.g. marketing), we will ask you directly for your explicit consent, with the option to refuse.

Legal basis: The processing is based on Monegasque Law No. 1.565 of 3 December 2024 and on a12> the General Data Protection Regulation on the Protection of Data (GDPR).

In certain cases, it may also be based on the performance of a contract (property mandates, property management) or on the legitimate interests of the agency (monitoring customer relations, improving our services).

Article 3 – Disclosure

We may disclose your personal information if we are required to do so by law or if you violate our Terms and Conditions of Sale and Use.

Article 4 – Hosting

Our website is hosted by Dinahosting S.L. Rúa das Salinas, s/n – 15005 Santiago de Compostela (A Coruña) – Spain. The data is stored on a secure server protected by a firewall.

Article 5 – Services provided by third parties

Third-party service providers used by our agency (particularly for audience analysis or content distribution) collect and process only the data necessary to perform their services. These include Google Analytics, Meta Platforms, UEN Monaco, and other measurement and distribution tools that comply with the data transfer guarantees provided for by the Commission for the Control of Personal Information (CCIN) and European regulations.

Article 6 – Security

We implement all serious security measures to protect your data against loss, theft, unauthorised access, disclosure, alteration or destruction.

In accordance with Law No. 1.565 of 3 December 2024 and the GDPR, you have the following rights:

right of access,
right of rectification,
right to erasure,
right to restrict processing,
right to object,
right to data portability.

To exercise these rights, please write to: Agence Continentale – 19, boulevard des Moulins – 98000 Monaco. Email: info@continentale.mc

No personal data is sold, exchanged or transferred to third parties.

Article 7 – Cookies

The website www.continentale.mc uses cookies to improve the user experience.

Types of cookies used:

Essential cookies: necessary for the website to function.
Analytical cookies: e.g. Google Analytics, which analyses website traffic and usage.
Marketing cookies: used by third parties (social networks, advertising campaigns).
Cookie consent

During your first visit, a banner informs you of their use and allows you to accept or decline them.

For more information, please see our Cookie Policy.

Article 8 – Age of consent

By using this site, you declare that you are at least of legal age in your country of residence, or that you have obtained permission from a legal representative to use it.

Article 9 – Amendments to this policy

We reserve the right to change this privacy policy at any time. Changes take effect as soon as they are posted on this site, so we encourage you to review it regularly.

Article 10 – Questions and contact details

For any request to access, correct, delete or object to the use of your personal data, you may contact us at:

Agence Continentale – 19, Boulevard des Moulins – 98000 Monaco
Email: info@continentale.mc

You may also lodge a complaint with the competent Monegasque supervisory authority:

Commission for the Control of Personal Information (CCIN)
Le Suffren – Block B
7, rue Suffren Reymond
98000 – Monaco

Article 11 – Confidentiality of electronic communications

Electronic messages sent by Agence Continentale (emails and attachments) are confidential and intended solely for their recipients.

Any unauthorised distribution, reproduction or use is prohibited. If you receive a message in error, please delete it and inform the sender.

Email communication carries risks (corruption, delay, interception); by communicating in this way, you accept these risks.